Question 1

Is insect mesh installation HDB-approved?

Accepted Answer

Yes. Because we use tape and silicone adhesive only — no drilling, no screws, no structural modification — no HDB renovation permit is required. Our installation method is fully compliant with HDB guidelines.

Question 2

Will the installation damage my walls or window frames?

Accepted Answer

No. We use industrial-grade adhesive tape and silicone to secure the mesh frame. There are no holes drilled, no marks left, and no damage to your walls or frames. The mesh removes cleanly if you ever move out.

Question 3

Can my cat scratch through the mesh?

Accepted Answer

Not with our 304 stainless steel mesh option. It's specifically designed for households with cats and dogs — the metal mesh cannot be torn, deformed, or punctured by pet claws. Cats can lean safely against it.

Question 4

How long does installation take?

Accepted Answer

Typically 1–2 hours per room, depending on the number and size of windows. Most whole-home installations are completed within a single day.

Question 5

Do you offer a warranty?

Accepted Answer

Yes, every installation comes with a 1-year warranty covering materials and workmanship. If anything goes wrong within the warranty period, we will fix or replace it at no cost.

Question 6

What's the difference between polyester and stainless steel mesh?

Accepted Answer

Our nano-coated polyester mesh is lightweight, nearly invisible, and ideal for most homes without pets. Our 304 stainless steel mesh is heavier-duty, pet-proof, and rust-resistant — best for households with cats or dogs. Both are custom-measured and retractable.

Question 7

How many frame colours are available?

Accepted Answer

We offer 9 frame colours: Galaxy Black, Matte Black, Dark Gray, Light Silver, Turquoise, Coffee / Brown, Champagne, Metallic Gray, and White. You can mix colours if different rooms need different finishes.

Question 8

What does the mesh cost?

Accepted Answer

Nano-coated polyester starts from $110 per window. 304 stainless steel starts from $160 per window. Larger windows, sliding doors, and non-standard sizes may cost more. Contact us for an exact quote.

Question 9

What are the payment terms?

Accepted Answer

50% deposit upon order confirmation. The remaining 50% is due upon completion of installation. We accept PayNow and bank transfer.

Question 10

How long is the lead time?

Accepted Answer

Typically 3–5 working days from measurement to installation. We will confirm the exact timeline after your free home visit.

Question 11

How do I clean and maintain the mesh?

Accepted Answer

Simply wipe with a damp cloth or sponge. The nano-coated polyester repels most dust and water stains. Stainless steel can be wiped with a cloth or rinsed with water. No special cleaning products needed.

Question 12

Can you fit non-standard or odd-shaped windows?

Accepted Answer

Yes — every screen is custom-cut to your exact window dimensions. We handle casement, sliding, top-hung, louvre, bay windows, and balcony sliding doors.

Question 13

Do you install on balcony sliding doors?

Accepted Answer

Yes. We offer retractable mesh screens for sliding and folding balcony doors. The screen sits in a track and slides open when you want full access to your balcony.

Question 14

Can the mesh be installed in bathrooms?

Accepted Answer

Yes. Our mesh is suitable for bathroom windows and wet areas. The stainless steel option is especially well-suited because of its rust resistance.

Question 15

I'm renting. Can the mesh be removed when I move out?

Accepted Answer

Absolutely. Because we use adhesive tape and silicone (no drilling), the mesh removes cleanly without leaving marks or damage. It is completely renter-friendly.

FAQ

Ready to keep the bugs out?